Complaints Channel

Nextail is committed to legal and ethical conduct and promotes integrity, corporate responsibility, and fair practices. If you have any concerns about the legality and ethics of conduct at Nextail, we want to know about it in order to investigate and perform appropriate corrective measures.

What is a complaints channel?

Our complaints channel is a secure and confidential way of communication that is accessible to all employees, partners and others who may become aware of suspected violations at Nextail in the course of their work. Its objective is to receive, document, and address any instances of misconduct, violations of regulations, or potential improper behaviors within our workplace.

Confidentiality and privacy

Your confidentiality is important to us and guaranteed with a dedicated agent handling your complaint exclusively through this secure channel. Additionally, encryption ensures the utmost privacy during information transfer, with access limited to the designated person.

Content and communication

We are committed to ensuring your voice is heard and, throughout the reporting process, we employ stringent measures to protect your anonymity and maintain your utmost confidentiality. 

After submitting your complaint, we'll keep you informed about its progress. Anonymous complaints are treated seriously, and all concerns are addressed promptly in accordance with the law. To track the status of your complaint please visit the Nextail Complaints Page and click on "Follow up a complaint" located at the top right corner.